Frequently Asked Questions - Vaccine Panda
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Find answers to the most commonly asked questions about home vaccination, safety, pricing, bookings, and more. Still unsure? We're a chat away.
Vaccination Safety & Guidelines
Yes, absolutely! We source all our vaccines directly from authorized distributors and licensed pharmacies. Every vaccine is genuine, properly stored in temperature-controlled conditions, and administered by certified healthcare professionals. We maintain complete transparency and provide vaccine batch details upon request.
Home vaccination is completely safe and often more comfortable for children. Our certified healthcare professionals follow strict protocols:
- All vaccines are transported in cold chain compliant carriers
- Sterile, single-use equipment for every vaccination
- Proper pre-vaccination assessment and post-vaccination monitoring
- Emergency protocols in place for any adverse reactions
We offer a comprehensive range of vaccines for children and adults, including:
- All routine childhood vaccines as per IAP schedule (0-18 months and beyond)
- Influenza shots for all age groups (6 months+)
- HPV vaccines (Gardasil 9, Cervavac)
- Rotavirus vaccines (Rotasure and others)
- Adult vaccines including Shingles, Pneumococcal, etc.
- Travel vaccines
Minor illnesses like a cold generally don't prevent vaccination. However, for moderate to severe illnesses or specific medical conditions, our doctor will assess your situation during the consultation. We recommend consulting with our healthcare team before booking if you have concerns about existing medical conditions.
Booking & Consultation
Booking is simple and takes just 3 steps:
- Register: Sign up on our website or app
- Choose Vaccine: Select the vaccine you need from our catalog
- Checkout: Schedule your preferred time slot and complete the booking
You can also call us at 9999109040 or 9999771577 for assistance with booking.
Yes! Every booking includes a free consultation with our qualified doctor. The doctor will review your medical history, assess your current health status, and ensure the vaccine is appropriate for you or your child before administration.
We currently provide free home vaccination services across Delhi, with our main office located in Golf Link Apartments, Sector 23 B, Dwarka. Contact us to confirm if we serve your specific location.
Yes, you can cancel or reschedule your appointment. Please contact us as early as possible to make changes. Refer to our booking policy and terms and conditions on our website for specific details about cancellation timelines and any applicable charges.
Our app and website maintain a complete digital record of all vaccinations. You can easily access your vaccination history, view upcoming due dates, and download vaccination certificates anytime from your account.
Pricing & Payment
Yes! Vaccine Panda offers completely free home visits and free clinic visits. We don't charge any additional fees for consultation or home service. You only pay for the vaccine itself.
We offer vaccines at competitive prices with discounts up to 10%. Specific vaccine prices are displayed on our website and app. All prices include the vaccine cost, free doctor consultation, and free home service. There are no hidden charges.
Payment is required only after you approve the vaccination plan following your doctor consultation. We don't collect payment during booking. This ensures you're fully satisfied with the consultation before proceeding. Check our payment policy on the website for complete details.
We accept multiple payment methods for your convenience, including online payments, UPI, credit/debit cards, and other digital payment options. Full payment details are available in our payment policy section.
Please refer to our Return & Refund Policy on our website for complete details. Generally, we offer full refunds or rebooking options in case of service issues or vaccine unavailability. Specific conditions apply, which are detailed in our policy documents.
Needle-Free Technology
Needle-free vaccination is a revolutionary technology that delivers vaccines using a high-pressure stream instead of a traditional needle. The vaccine is administered through the skin without a needle prick, making it feel like a slight tap rather than a sharp poke. This significantly reduces fear and anxiety associated with needles.
While the needle itself is eliminated, the vaccine may still cause slight discomfort, and normal post-vaccination effects like mild pain, swelling, or fever can occur. However, the absence of a needle greatly reduces the fear, anxiety, and pain typically associated with injections.
Vaccine Panda offers needle-free injections at a minimal additional cost of just βΉ200 per injection. We operate this service with no profit marginβthe cost covers the specialized Integri device and extensive staff training. This ensures needle-free vaccination remains affordable for everyone.
Needle-free vaccinations are available for kids above 6 months of age and adults. It's perfect for anyone with needle anxiety, children who are fearful of shots, or anyone who prefers a more comfortable vaccination experience.
In the rare event of spillage, Vaccine Panda will fully bear the cost and offer either a full refund or the option to rebook the vaccination at a later date. Please note that slight oozing from the injection site is normal and does not constitute spillage.
Doctor Interaction
Yes! All our healthcare professionals are certified, experienced, and specially trained in vaccination protocols. Our team includes qualified doctors and trained medical staff who undergo regular updates on vaccination guidelines and safety procedures.
A qualified healthcare professional will visit your home to administer the vaccine. Before vaccination, you'll receive a consultation with our doctor (which can be conducted remotely or in-person based on your booking) to assess health status and approve the vaccination plan.
Absolutely! You can contact us at 9999109040 or 9999771577 to speak with our team and arrange a consultation. We also offer a "Consult Doctor" feature on our platform where you can get expert guidance before making a booking decision.
Our team provides post-vaccination support. Contact us immediately if you experience any concerning symptoms. We monitor patients after vaccination and are available to address any questions or complications. For emergencies, we'll guide you to appropriate medical care.
Privacy & Legal
We take your privacy seriously. All personal and medical information is stored securely and used only for providing vaccination services. We don't share your information with third parties without consent. For complete details, please refer to our Privacy Policy on the website.
Our Terms and Conditions outline the agreement between Vaccine Panda and our users, covering service delivery, payment terms, cancellations, and responsibilities. We recommend reading them carefully before booking. They're available on our website at the footer section.
Vaccines are transported directly to your location in cold chain compliant carriers to maintain proper temperature. Our shipping policy ensures vaccine integrity from storage to administration. Visit our Shipping Policy page for detailed information.
Vaccine Panda is a unit of GCPL OPC Pvt Ltd, Delhi's first and only free home vaccination service for kids. We're committed to making vaccination convenient, safe, and reliable for all families.
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π Golf Link Apartments, Sector 23 B, Dwarka, Pocket 8, New Delhi, Delhi - 110075
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